How can we help you?

Try these general solutions first!

Cache Clear

Please tell me how to delete my cache (browser history).
The steps to clear your browser cache depend on your browser. Please check your browser's 'Help'.

Browser Update

Please tell me how to update my browser to the latest version.
Check the homepage for each browser.
  1. Internet Explorer
  2. Microsoft Edge
  3. Google Chrome
  4. Firefox
  5. Safari

Flash Player

How can I check if I have Flash installed?
Check on this page (Adobe homepage):
How can I install or update Flash Player?
Install the latest version of Flash Player from the Adobe homepage: For help with problems installing Flash Player, see the Adobe help page: