Reallyenglish

Changing My Account Information

User ID

I want to change my User ID.
To have your User ID changed, please contact our support team with the information below.

Required Information
  1. Name of your company or school (who arranged your account?)
  2. Your full name
  3. Your current User ID
  4. The User ID you want to change to

Password

I want to change my password.
You can reset your password using the secure procedure below.

  1. Open your sign-in page and click 'Forgot your password?'
  2. Input the email address you registered with us, and click 'Send me reset password instructions'.
  3. A one-time password reset link will be sent to your registered email address. Open that link to reset your password.

Full Name

I want to change my registered name.
Follow these steps to change your registered name:

  1. Sign in to MyPage.
  2. Click 'Edit Profile' (upper right of the page).
  3. Edit your name and click 'Update'.

Email Address

I want to change my registered email address.
Follow these steps to change your registered email address:

  1. Sign in to MyPage.
  2. Click 'Edit Profile' (upper right of the page).
  3. Edit your email address and click 'Update' (near the bottom of the page).